(1) A set of performance goals for all MVS images using MVS workload management in a sysplex. There can be only one active service policy for a sysplex, and all subsystems in goal mode within that sysplex process towards that policy. However, you can create several service policies, and switch between them to cater for the different needs of different processing periods.
(2) A performance goal that is assigned to a specific application URI to help designate the business importance of different request types.