(1) A series of commands, combined in a file, that carry out a particular function when the file is run. Scripts are interpreted as they are run.
(2) The logical flow of actions for a 3270 server program.
(3) An exact text for the telesales service representative to read to a customer regarding transactions. Scripts can be short-hand or prompts to remind a representative to say certain things to a customer at certain points during a call.