>  Term: gate agent
gate agent

A professional who assists passengers and checks flight tickets at entrance gate or station when boarding or disembarking airplane of commercial airline. Respnsibilities include:

  • Examines passenger tickets to ensure that passengers have correct flight or seat, or directs passengers to correct boarding area, using passenger manifest, seating chart, and flight schedules.
  • Verifies names on passenger manifest or separates portions of passenger's ticket and stamps or marks ticket or issues boarding pass to authorize passenger to board airplane.
  • Directs passengers to air-terminal facilities.
  • Opens gate or allows passengers to board airplane.
  • Assists elderly, disabled, or young passengers to board or depart from airplane, such as moving passengers in wheelchairs.
  • May announce flight information, using public-address system.
  • May post flight information on flight board.
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작성자

  • Jason F
  • (United States of America)

  •  (V.I.P) 16216 포인트
  • 100% positive feedback
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