>  Term: clerk-operator
clerk-operator

A professional who relays telegraph and radio messages by telephone. Respnsibilities include:

  • Calls addressee, using telephone directories and card indexes to locate telephone number.
  • Reads message and spells misunderstood words, using phonetic alphabet.
  • Solicits reply to promote sale of services.
  • Records message to be sent, using pen, pencil, or typewriter.
  • Suggests rewording, if necessary, for clarity and conciseness.
  • Quotes rates, explains classifications, and reads sample messages to aid customer in preparing message.
  • Counts message units, reads rates in rate book, and records rate on customer bill.
  • May operate telephone switchboard equipment.
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작성자

  • Jason F
  • (United States of America)

  •  (V.I.P) 16216 포인트
  • 100% positive feedback
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